Today is World Innovation Day, an opportunity to celebrate and create awareness around innovation. It’s a day to look at how innovation impacts us, our businesses and the wider world. To take time out of the day–to–day operations and think about what more we can do to innovate and improve what we do.

At Sapphire our commitment to innovation has been at the heart of everything that we do from day one. We have always looked for ways in which we can use technology, data and new processes to help make life easier for both clients and staff alike enabling us to build better services faster than ever before. This has enabled us to develop solutions quickly that are tailored specifically for each individual customer need providing them with something truly unique that sets us apart from other organisations in the industry.

Innovation isn’t just limited by technology either; it extends into looking at people, process & culture too as these elements all play an important role in driving forward change within any organisation or business sector. At Sapphire this means taking feedback on board from colleagues across all levels of the organisation as well as engaging with customers so they feel part of a team rather than simply being treated like another number on a spreadsheet!