Our Mission
Maintaining today for your tomorrow
Our Vision
Passionately working alongside our clients and partners, to maintain the utility services essential to modern life.
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Passionate about our work
Founded in 2013 by Michael Patel, Sapphire Utility Solutions has quickly become a trusted name in the utility industry, known for our capabilities within the clean water, wastewater and gas infrastructure sectors, providing innovative solutions to meet our clients’ needs.
Our experienced team has a reputation for their courteous, professional attitude and we pride ourselves on delivering a service that exceeds client and customer expectations.
At Sapphire, we like to think about the bigger picture. We are passionate about what we do, but we couldn’t do it without working in collaboration with our clients and partners.
We work behind the scenes, maintaining the water, wastewater and gas utilities that most of us take for granted. Put simply, we are maintaining today, for your tomorrow.
Our values
At Sapphire Utility Solutions, we are proud of the things that we do and the way in which we do them. We are committed to a set of core values that not only define who we are, but also serve as guideposts to help us become the company we would like to be. Above all, we are passionate about what we do.
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PEOPLE
People are at the core of our business and at the heart of our decision making process.
CREATIVE
We are committed to new ways of thinking, finding innovative solutions to our clients’ challenges.
TRUST
We always do what is right and keep our promises. We will not compromise on safety or quality.
POSITIVE
We go the extra mile to deliver and operate with a ‘can do’ attitude.
SOLUTION FOCUSSED
We focus on solution, not problems.
OPEN
We are fair and open with everybody and hide nothing from our clients and partners.
DYNAMIC
We are full of energy and new ideas and strive to exceed expectations.
CAPABLE
We are capable and competent and do not tolerate underperformance.
FORWARD THINKING
We are pioneering new approaches to meet the needs of our clients.
HONEST
We are truthful and sincere and operate with honesty and integrity.
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