Reinstatement Manager

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Sapphire Utility Solutions are looking for a restatement manager reporting to the Operations Manager of the Severn Trent Clean Water Contract.

As a Reinstatement Manager, you will be responsible for supervising reinstatement teams across our contract. Working to meet the needs of the client’s SLA’s in the most productive and cost-effective manner. You will provide technical expertise, experience and work within a team to deliver a first-class service to our customers.

You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

Key Responsibilities

You will have operational responsibility for the reinstatement teams and their in-day activities

You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management

You will manage all other resources e.g. sub-contractors, materials and plant

You will carry out team briefings with teams on a monthly basis

You will coach and develop staff to reach their potential. Ensure a fair and consistent culture with the teams

You will help manage the WIP and cover programme and ensure KPIs are met

You will help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended

You will carry out documented audits, checking quality of the work and coaching teams/individuals to ensure the right behaviours are always exhibited.

You will liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed

You will be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

We are looking at recruiting a suitable application into the role so therefore will be in contact with you regarding your application should you have the relevant experience.

Sapphire Utility Solutions are an equal opportunities employer.

We believe in looking after the people who power our business. That’s why we give everyone who joins access to Perkbox. It’s part of our commitment to look after you beyond just the pay packet.

Here’s what you can look forward to:

  • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts
  • Mindfulness, meditation and sleep resources, available on all your devices
  • Guides to help with everything from anxiety to stopping smoking

Job Types: Full-time, Permanent


  • 10 hour shift

Work remotely:

  • Yes

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