Jetting Operative

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Customer Solutions Plus

Customer Solutions Plus is a joint venture between two of the UK’s leading utility and infrastructure organisations; Network Plus and Sapphire Utility Solutions.

About Customer Solutions Plus

Customer Solutions Plus is a joint venture between two of the UK’s leading utility and infrastructure organisations; Network Plus and Sapphire Utility Solutions.

The joint venture has been established to provide end to end wastewater services for our client, Severn Trent. Customer Solutions Plus are responsible for activities including initial planning and scheduling of work, delivery of actions to assist customers who have a wastewater issue through to preventative maintenance to ensure wastewater issues do not arise in the future.

Our role

The purpose of this role is to undertake high pressure water jetting activities, acting correctly on information provided through job risk analysis, risk/method statements and toolbox talks. The role is required to carry out instructions as directed by the Supervisor to deliver work to the agreed quality, timescales and safety standards. Safety, customer satisfaction, data capture and productivity are key parts of the job.


STW, Megaloughton Lane, Spondon, Derby, Derbyshire, DE21 7BR

Key Responsibilities

  • Responsible for the quality and compliant reinstatement of core and non-core works.
  • Attend work for all rostered shifts, standby and overtime turns.
  • Ensure compliance with company HSEQ procedures.
  • Responsible for wearing and maintaining in good condition any Personal Protective Equipment provided for your protection and bringing to your Supervisor’s attention any defects or shortcomings with the equipment.
  • Responsible for ensuring own safety and the safety of others affected by your acts and omissions.
  • Responsible for bringing any unsafe working activities or hazards to the immediate attention of the respective manager.
  • Responsible for reporting incidents, near misses and accidents on the appropriate Company system.
  • Responsible for only carrying out tasks, activities and operating plant and equipment that you are certified or competent to carry out.
  • Reporting any accident or near misses to your supervisor or manager immediately in order to carry out investigations into the causes and remedial actions necessary.
  • Attend Safety Briefings, Work Box Talks, Pre Work and Task Briefings.
  • Responsible for complying with the alcohol and drugs policy.
  • Carry out tasks given by the Supervisor, in a diligent manner, ensuring the work is done in an efficient, cost effective, and professional manner producing work of high quality.
  • Attend training courses necessary for development of the skills needed to carry out the tasks performed by the work group and learn how to behave safely.
  • Ensure materials are used economically and unused materials are returned to stores, arrange for all scrap materials to be removed from site in a safe manner at the end of each job.
  • Maintain a good relationship with all customers, behaving in a professional manner at all times.
  • Carry out daily checks on vehicle and equipment, and fill out any documentation required.
  • Undertake comprehensive pre-job checks:
  • To make sure that the operational area is safe and that you work in a safe manner to make certain that members of the general public are not injured as a result of our works.
  • To select the optimum techniques in order to minimise disruption to local residents, businesses and commuting motorists.
  • Ensure accuracy of data capture on Toughbooks and the relevant Company applications.
  • Ensure timely submission of accurate and substantiated time sheets for approval through Supervisors.

Salary and Benefits

Salary: A competitive salary based on experience will be paid along with a full benefits package.

Hours: We operate two variations- Daywork and 4 on 4 off rotas-

Day- Various patterns- 7am- 5pm / 8am- 8pm / 8am- 6pm

4on4off- 10am to 10pm

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